This policy explains what personal information Studio ALTKEY inc. ("ALTKEY", "we") collects when you visit clerksandquirks.com, subscribe to our newsletter, enter one of our contests or play Clerks and Quirks, and what we do with it.
In short:
Cette politique est aussi offerte en français : clerksandquirks.com/fr/privacy.
Studio ALTKEY inc. is the studio behind Clerks and Quirks and is responsible for the personal information described in this policy.
Studio ALTKEY inc., 290, 53e Rue Ouest, Québec (Québec) G1H 5B2, Canada. Email: info@clerksandquirks.com.
Our person responsible for the protection of personal information is Mathieu Savard, President. You can reach him at the email or postal address above.
This policy covers:
It does not cover services run by other companies, even when we link to them or the game runs on them: Steam (Valve), Nintendo, Discord, YouTube, TikTok, Instagram, Bluesky and X. They handle your information under their own privacy policies.
Our website host, Webflow, automatically records the technical data needed to deliver and protect the site: your IP address, browser and device type, the pages requested, and the date and time.
We do not use analytics or advertising cookies on our main website. The trailer on the home page is an embedded YouTube player. YouTube (Google) may set cookies and collect data about your device when the player loads or when you watch the video.
We collect your name, your email address and the date you signed up. We use them only to send you news about the game: playtests, demos, release dates and contests.
Every email tells you how to unsubscribe. You can also write to us at any time and we will remove you from the list.
If you write to us by email, on Discord or on a social network, we receive your name or username, your contact details and what you write. We use them to answer you.
We run our contests through a third-party contest platform, which collects entries on our behalf. The official rules of each contest name the platform and list the information the entry form asks for. This is typically your name, your email address and your place of residence. The platform may also record technical data, such as your IP address, to detect duplicate or fraudulent entries. Contest pages, such as rewards.clerksandquirks.com, may be hosted by the platform.
If you are selected as a winner, we ask for what we need to confirm your eligibility and give you the prize. Depending on the contest and where you live, this can include your answer to a skill-testing question, a signed declaration of eligibility and release, a postal address for physical prizes, a clothing size and a phone number.
We use this information to run the contest, check eligibility, select and contact the winners, deliver the prizes and meet our legal obligations. We may publish a winner's first name, city and prize in the winners list and in publicity about the contest. We ask for separate consent before using a winner's photo, voice or likeness.
Entering a contest does not subscribe you to the newsletter: we add you only if you ask us to. The official rules of each contest also apply.
You play through your Steam account and, once those versions are released, your Nintendo Account. The platform tells the game who you are on that platform (for example your Steam ID, display name and friends list) so that multiplayer, invitations, leaderboards, achievements and cloud saves work.
This information stays with the platform. We do not run our own account system and we do not copy your platform profile to our servers. Other players in your session can see your display name and what you do in the game. Leaderboards show your display name and score to other players.
With your permission, the game sends a report to Sentry, our error-tracking provider, when it crashes or hits an error. A report contains:
Reports do not contain screenshots, your name or your email address. Your IP address is used to deliver the report; we do not ask Sentry to store it with the report. We use reports only to find and fix bugs.
With your permission, the game sends usage statistics to Unity Analytics. They contain:
We use these statistics to understand how the game is played, balance it and decide what to improve. We do not use them for advertising or to make decisions about you personally.
You can type a word of up to five characters to generate a game seed. The game checks the word against a filter on your device. We do not use seed words to identify you.
The first time you start the full game, it asks whether you allow crash reports and gameplay statistics. Nothing is sent to Sentry or Unity Analytics until you answer. If you say no, the game works exactly the same.
You can change your answer at any time in the game's settings. Turning an option off stops collection from then on. To have data already collected deleted, write to us and we will explain how to identify your installation.
Unity Analytics is a technology that can be used to observe behaviour, which Québec law calls profiling. It stays off unless you turn it on as described above.
Demo versions. The demo released before the full game does not include this choice yet. When you play it, it sends the crash reports and gameplay statistics described in section 4. If you do not want this, please wait for the full game, or write to us and we will delete the data linked to your installation.
In Québec and the rest of Canada, we rely on your consent, which you give by providing your information or accepting the in-game choice after reading this policy. You can withdraw it at any time.
Where the GDPR or the UK GDPR applies, we rely on:
We do not sell your personal information or share it for targeted advertising. We give it only to the service providers that help us operate, who may use it only to provide their service to us:
Valve (Steam) and Nintendo provide the platform services described in section 4 under their own privacy policies.
We may also disclose information when the law requires it, to protect our rights or the safety of others, or to a successor if our business or the game is sold or reorganized. The new owner would have to respect this policy.
These providers store and process information outside Québec and outside Canada, mainly in the United States. Before we send personal information outside Québec, we assess whether it will be properly protected, and we rely on written agreements with each provider.
For information from the European Economic Area, the United Kingdom or Switzerland, transfers rely on adequacy decisions where they exist. Otherwise they rely on standard contractual clauses or the provider's certification under the Data Privacy Framework.
After these periods we delete the information or make it anonymous.
We limit access to personal information to the team members who need it, protect our accounts with strong authentication and use encrypted connections. Our providers are bound by confidentiality and security obligations.
No system is perfectly secure. If an incident creates a risk of serious harm, we will notify the people affected and the authorities as the law requires.
Clerks and Quirks is suitable for all ages (PEGI 3), but we do not try to collect personal information from children.
If you believe a child has given us personal information without a parent's consent, write to us and we will delete it.
Wherever you live, you can ask us to:
Write to info@clerksandquirks.com. We may ask for details to confirm your identity. We answer within 30 days and requests are free.
We do not make decisions about you based solely on automated processing.
Depending on where you live, you have additional rights:
Our main website uses only the cookies needed to make it work, plus those YouTube may set through the embedded trailer. It has no analytics or advertising trackers. Contest pages hosted by a contest platform use that platform's own cookies and similar technologies, for example to record your entries and prevent fraud.
The game stores on your device your choices about crash reports and statistics, and the random identifiers of your installation.
We will post any new version on this page with a new date. If a change is significant, we will announce it on the website or in the game before it takes effect, and we will ask for your consent again where the law requires it.
Write to Mathieu Savard, person responsible for the protection of personal information, at info@clerksandquirks.com or at the postal address in section 1. We will answer within 30 days. If our answer does not satisfy you, you can contact the authority for your region listed in section 12.
Last updated: October 4, 2026
